PH3 Management Services

Full Service & Turn-Key Business Management
As a full-service or turn-key business manager, PH3 Healthcare Management Services (PH3) can assist with the development and implementation of initiatives that address revenue opportunities, cost management, workflow processes, technology appropriation and clinical and service excellence. These services include support in areas of:

PH3 will help position your business with the same best practices, enhanced economies of scale and improved profitability witnessed by some of the industry’s leaders. We’ll explore options aimed at maximizing employee productivity. Each member of our management team possesses dedicated years of experience in the following areas:

  • Site supervision
  • Patient scheduling, registration, management
  • Insurance verification and authorization
  • Staffing
  • Workflow
  • Personnel policies
  • Front-end systems data gathering & entry
  • Physician interfacing
  • Technical operations oversight
  • Supply purchasing
  • Overhead management
  • Reports generation, distribution, analysis
  • Facility maintenance
  • Administrative oversight of bookkeeping, medical records, ledgers, etc.

Innovative, center-specific marketing
PH3 will help to develop marketing strategies that enhance revenue growth by obtaining market share and scale pertaining to patients, referral sources and payers.  Marketing support is offered in the following areas:

  • Center launch strategies
  • Branding and positioning
  • Direct relationship marketing
  • Communication strategies
  • Customer profiling
  • Competitive profiling
  • Educational presentations
  • Promotional campaigns
  • Collateral development
  • Advertising and publicity
  • Compliance
  • Territory management
  • Trend reports and analyses
  • Market research

Payer Contracting
Rate negotiations, contract administration and integration of these into your billing system are essential for successful reimbursement processing. PH3 helps to obtain national, regional, and local payer coverage, incorporating the most appropriate insurance plans for your market.  These span all payer types, including HMO, PPO, EPO, POS, government agencies, workers’ compensation networks, IPAs and medical groups. You will obtain access to critical patient populations, and receive ongoing collaboration with claims management and billing services.

Credentialing
PH3 will organize your physician and facility documents into formats pre-approved by the NCQA (National Commission on Quality Assurance). PH3 can also provide the required documentation to payers. State-of-the-art credentialing software is used to manage renewals for licenses, certifications and attestations and to ensure timely submission for re-credentialing.

Accounting
PH3 is available to analyze and help you to select accounting systems and practices, such as:

  • Selection and implementation of accounting systems
  • Set up of the center’s chart of accounts
  • Set up of the general ledger and subsidiary ledgers as needed
  • Accounts payable services available
  • Preparation of monthly financial statements
  • Training of bookkeeping personnel

RIS, PACS, and Billing Systems
(PH3) is acutely aware that the selection and operation of RIS, PACS and appropriate billing systems have a significant impact on your practice. From the point of referral through the patient visit, diagnosis, reporting and reimbursement, (PH3) can assist in finding the solution that will maximize the efficiency and effectiveness of your workflow. To help select and implement systems that meet your needs, (PH3) will provide:

  • RIS/PAC assessments
  • RFP development
  • Vendor demonstration, selection, and negotiation
  • Review of purchase and support agreements
  • Management of deployment and implementation

IT Infrastructure
PH3 will support your intent to deliver high quality health care by ensuring that IT infrastructures address the needs of the business and meet HIPAA legislation requirements. The health of your business is based upon a disaster recovery plan on which can rely.  At PH3, we will help you establish an IT infrastructure that protects your data and allows for efficient functionality.  PH3 will assist you in identifying appropriate:

  • Asset acquisition
  • Email and messaging systems
  • File-sharing and collaboration tools
  • Backup and security systems

Compliance and Auditing
The Office of the Inspector General (OIG) has stated, “Federal health care enforcers expect all healthcare providers to implement effective compliance programs and to include those programs specific to policies, procedures, and other mechanisms to prevent and detect illegal activity.”  PH3 combines its regard for integrity and ethics with legal and industry requirements in providing compliance consultancy and programs in these areas: 

  • Patient privacy and security regulations
  • Medicare practice and billing
  • Insurance laws
  • Radiation safety
  • Blood-borne pathogens
  • OSHA
  • California state law
  • Business conduct and practices
  • Employment ethics and practices
  • Conflicts of interest
  • Product quality, legal and regulatory compliance
  • Marketing practices, antitrust, anti-kickback, & unfair competition
  • Coding, billing, and documentation
  • Confidentiality
  • Professional courtesies
  • Fraud and abuse
  • Contact with the media
  • Protection of assets

Human Resources
The real assets of any business go home each night, as people are essential to success.  Human resource services offered by PH3 include:

  • Recruiting physician partners
  • Developing professional service agreements
  • Supervising non-professional technical staff
  • Recruiting and training non-professional staff
  • Obtaining/maintaining facility licenses, certifications, and liability insurance
  • Preparing and providing employee benefits, payroll, and insurance
  • Assistance in developing employee handbooks

Strategic Planning
Successful healthcare organizations develop short- and long-term growth through the constant evaluation of future-focused operational and financial goals. PH3 assists in this process by observing a healthcare facility and aiding an organization in identifying opportunities for growth. We are able to recommend, evaluate, and provide planning for these future-focused goals with our healthcare strategy consultants. By reviewing current operational realities and working with the best available market research, PH3 provide detailed, strategic-focused healthcare strategy solutions in areas such as:

  • Analysis of local market
  • Financial analysis and scenario planning
  • Financing
  • Mergers and acquisitions
  • Feasibility studies
  • Market positioning